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NodeBB: Favicon upload issue

Solved Configure
12 3 3.7k 1
  • phenomlab phenomlab

    @mventures This issue is a common one, and likely because nginx is caching the values it already has. The fastest wat to fix this would be to

    1. Gain access via SSH to your server
    2. Login
    3. Issue command sudo service nginx restart and press enter

    This will cause nginx to restart, and should also empty the cache. Then see if this resolves the issue.

    mventures
    mventures
    mventures
    wrote on
    #3

    @phenomlab Would this route work as it seems simpler: Go to ACP > Advanced > Cache?

    0
  • mventures mventures

    @phenomlab Would this route work as it seems simpler: Go to ACP > Advanced > Cache?

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #4

    @mventures No. The nginx server it the web server itself. The ACP is the NodeBB application - they are completely seperated.

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    mventures 2 Replies
    0
  • phenomlab phenomlab

    @mventures No. The nginx server it the web server itself. The ACP is the NodeBB application - they are completely seperated.

    mventures
    mventures
    mventures
    wrote on
    #5
    This post is deleted!
    0
  • phenomlab phenomlab

    @mventures No. The nginx server it the web server itself. The ACP is the NodeBB application - they are completely seperated.

    mventures
    mventures
    mventures
    wrote on
    #6

    @phenomlab Oh my! Sounds scary again. I read this old post about SSH, and I am not so sure if I want to take any risks 😞

    https://sudonix.com/topic/391/secure-ssh-connectivty?_=1680516532796

    0
  • mventures
    mventures
    mventures
    wrote on
    #7

    I am back - I read the SSH documentation and looks like a “no, can’t do” for me, unless I get handheld training followed by a bit of practice, I don’t think I can do it. Unfortunately/fortunately, I will need to trouble you again for this cache clearance. (FYI - I have a list of coffees owed, and this one is in it)

    0
  • mventures mventures

    I am back - I read the SSH documentation and looks like a “no, can’t do” for me, unless I get handheld training followed by a bit of practice, I don’t think I can do it. Unfortunately/fortunately, I will need to trouble you again for this cache clearance. (FYI - I have a list of coffees owed, and this one is in it)

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #8

    @mventures Having taken a look at this, the favicon.ico file is required in two places to work - one is in /public/uploads/system and the other is in public at the root level - see below

    f6be09e5-2afa-41cf-9480-de2bf7fb6fdc-image.png

    I’ve tested this against a favicon checker, and it now works - I used the one you uploaded for the touchicon to generate it.

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    0
  • phenomlab phenomlab has marked this topic as solved on
  • phenomlab phenomlab

    @mventures Having taken a look at this, the favicon.ico file is required in two places to work - one is in /public/uploads/system and the other is in public at the root level - see below

    f6be09e5-2afa-41cf-9480-de2bf7fb6fdc-image.png

    I’ve tested this against a favicon checker, and it now works - I used the one you uploaded for the touchicon to generate it.

    mventures
    mventures
    mventures
    wrote on
    #9

    Hey @phenomlab, Thanks for looking into this! Did you make the change?
    Because I can still see the BB logo as the favicon on the desktop (safari, chrome) and the mobile.
    But on an iPad, I can see my favicon.

    0
  • mventures mventures

    Hey @phenomlab, Thanks for looking into this! Did you make the change?
    Because I can still see the BB logo as the favicon on the desktop (safari, chrome) and the mobile.
    But on an iPad, I can see my favicon.

    DownPW
    DownPW
    DownPW
    wrote on
    #10

    @mventures

    I have the same problem. I never managed to solve it.

    There is always a moment when I see that of NodeBB when I have nowhere on the server (nginx cache dump, cloudflare, nodebb, etc…)

    PW and WS Spirit alive

    0
  • DownPW DownPW

    @mventures

    I have the same problem. I never managed to solve it.

    There is always a moment when I see that of NodeBB when I have nowhere on the server (nginx cache dump, cloudflare, nodebb, etc…)

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #11

    @DownPW Yes, it can be sporadic, but in the case of @mventures it should be resolved.

    For example, viewing the site in incognito mode

    ce68b924-52ac-4eef-936e-c452037dde20-image.png

    And also checking with several favicon testers

    130425c8-97a2-4c6b-8127-6f5940e42afe-image.png

    @mventures can you try with a browser you’ve never used before, or perhaps an incognito tab? If that doesn’t work, also try the below

    1. Open Google Chrome
    2. Navigate to the website
    3. Open the developer tools (press F12)
    4. Click and hold the browser reload button so that the advanced options appear

    7c8a2857-78b8-4b41-931f-141bd8da8acb-image.png

    1. Select the option to “Empty cache and hard reload”

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    2
  • phenomlab phenomlab

    @DownPW Yes, it can be sporadic, but in the case of @mventures it should be resolved.

    For example, viewing the site in incognito mode

    ce68b924-52ac-4eef-936e-c452037dde20-image.png

    And also checking with several favicon testers

    130425c8-97a2-4c6b-8127-6f5940e42afe-image.png

    @mventures can you try with a browser you’ve never used before, or perhaps an incognito tab? If that doesn’t work, also try the below

    1. Open Google Chrome
    2. Navigate to the website
    3. Open the developer tools (press F12)
    4. Click and hold the browser reload button so that the advanced options appear

    7c8a2857-78b8-4b41-931f-141bd8da8acb-image.png

    1. Select the option to “Empty cache and hard reload”
    mventures
    mventures
    mventures
    wrote on
    #12

    @phenomlab I am on a Mac, so I used the “Option + Command + I”, and then performed the steps. It loaded my favicon! I checked on Firefox which I haven’t used before, and it showed my favicon also! That’s fantastic and thank you for the help!

    1
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