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Virgin Media Broadband

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  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    The only real restriction here is that the Virgin Hub has 4 network ports . Each powerline adapter will of course require a port, so once you have exhausted the available ports, you can’t add any more*

    I’d most likely only add 1 more adapter for now, would this effect the internet speeds etc if two powerline adapters are being used at the same time?

    wrote on last edited by

    @JAC Depends on the bandwidth available obviously, but unlikely to cause any significant impact.

  • @JAC Depends on the bandwidth available obviously, but unlikely to cause any significant impact.

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC Depends on the bandwidth available obviously, but unlikely to cause any significant impact.

    We are on the 256mps package matey.

    Correct me if I’m wrong but for example the Shield upstairs is connected via Ethernet taking 100mpbs, so if another one is connected then that’s 200mpbs relatively, I know I’ll have this wrong but the theory is there 😉

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC Depends on the bandwidth available obviously, but unlikely to cause any significant impact.

    We are on the 256mps package matey.

    Correct me if I’m wrong but for example the Shield upstairs is connected via Ethernet taking 100mpbs, so if another one is connected then that’s 200mpbs relatively, I know I’ll have this wrong but the theory is there 😉

    wrote on last edited by

    @JAC In “theory”, yes - but in practice, no. Streaming typically takes much less bandwidth - see below

    https://www.cable.co.uk/broadband/guides/broadband-streaming/

  • @JAC In “theory”, yes - but in practice, no. Streaming typically takes much less bandwidth - see below

    https://www.cable.co.uk/broadband/guides/broadband-streaming/

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC In “theory”, yes - but in practice, no. Streaming typically takes much less bandwidth - see below

    https://www.cable.co.uk/broadband/guides/broadband-streaming/

    Brilliant Mark, thank you very much for that 🙂

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC In “theory”, yes - but in practice, no. Streaming typically takes much less bandwidth - see below

    https://www.cable.co.uk/broadband/guides/broadband-streaming/

    Brilliant Mark, thank you very much for that 🙂

    wrote on last edited by

    @JAC I think it’s time to replace the Virgin Hub soon for something different.

    The amount of times it drops out is unbelievable.

  • JAC JAC

    @JAC I think it’s time to replace the Virgin Hub soon for something different.

    The amount of times it drops out is unbelievable.

    wrote on last edited by

    @JAC From recollection, you have the newer Virgin Hub. There isn’t anything else.

  • @JAC From recollection, you have the newer Virgin Hub. There isn’t anything else.

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC From recollection, you have the newer Virgin Hub. There isn’t anything else.

    It is indeed mate yes. Unless you upgrade to their latest deal and then I think you get a new one.

    What about buying a hub online? Would that resolve the issue?

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC From recollection, you have the newer Virgin Hub. There isn’t anything else.

    It is indeed mate yes. Unless you upgrade to their latest deal and then I think you get a new one.

    What about buying a hub online? Would that resolve the issue?

    wrote on last edited by

    @JAC said in Virgin Media Broadband:

    What about buying a hub online? Would that resolve the issue?

    No, I don’t think so. I very much doubt it’s the hub. If you are experiencing disconnects, it would be beneficial to understand if this is the Wifi or the internet connection itself.

  • @JAC said in Virgin Media Broadband:

    What about buying a hub online? Would that resolve the issue?

    No, I don’t think so. I very much doubt it’s the hub. If you are experiencing disconnects, it would be beneficial to understand if this is the Wifi or the internet connection itself.

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC said in Virgin Media Broadband:

    What about buying a hub online? Would that resolve the issue?

    No, I don’t think so. I very much doubt it’s the hub. If you are experiencing disconnects, it would be beneficial to understand if this is the Wifi or the internet connection itself.

    Thanks mate. Seemed to cut off on phone and laptop earlier.

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC said in Virgin Media Broadband:

    What about buying a hub online? Would that resolve the issue?

    No, I don’t think so. I very much doubt it’s the hub. If you are experiencing disconnects, it would be beneficial to understand if this is the Wifi or the internet connection itself.

    Thanks mate. Seemed to cut off on phone and laptop earlier.

    wrote on last edited by

    @JAC said in Virgin Media Broadband:

    @phenomlab said in Virgin Media Broadband:

    @JAC said in Virgin Media Broadband:

    What about buying a hub online? Would that resolve the issue?

    No, I don’t think so. I very much doubt it’s the hub. If you are experiencing disconnects, it would be beneficial to understand if this is the Wifi or the internet connection itself.

    Thanks mate. Seemed to cut off on phone and laptop earlier.

    Ordered power line adapters, ethernet cable & ethernet adapter for laptop, can’t take any more of it disconnections 🤪🤪🤪.

  • JAC JAC

    @JAC said in Virgin Media Broadband:

    @phenomlab said in Virgin Media Broadband:

    @JAC said in Virgin Media Broadband:

    What about buying a hub online? Would that resolve the issue?

    No, I don’t think so. I very much doubt it’s the hub. If you are experiencing disconnects, it would be beneficial to understand if this is the Wifi or the internet connection itself.

    Thanks mate. Seemed to cut off on phone and laptop earlier.

    Ordered power line adapters, ethernet cable & ethernet adapter for laptop, can’t take any more of it disconnections 🤪🤪🤪.

    wrote on last edited by

    @JAC Probably a wise choice 🙂

  • @JAC Probably a wise choice 🙂

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC Probably a wise choice 🙂

    Everything up to date, drivers up to date etc. Definitely a wise choice, it will provide the answer.

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC Probably a wise choice 🙂

    Everything up to date, drivers up to date etc. Definitely a wise choice, it will provide the answer.

    wrote on last edited by

    @JAC although I think the WiFi router may have become faulty. It’s disconnected on other devices this week too.

    Surely I could swap this for a different router? Although wouldn’t this mean you still have to have the virgin router plugged in and working?

  • JAC JAC

    @JAC although I think the WiFi router may have become faulty. It’s disconnected on other devices this week too.

    Surely I could swap this for a different router? Although wouldn’t this mean you still have to have the virgin router plugged in and working?

    wrote on last edited by

    @JAC Is this the Virgin Hub itself ? If yes, when was the last time this was rebooted ? These devices sometimes develop faults, and a simple reboot is enough to fix the issue - just remove the power cable, wait 5 seconds, then reconnect it.

    The hub takes a few minutes to boot properly, so don’t panic if it doesn’t work immediately.

  • @JAC Is this the Virgin Hub itself ? If yes, when was the last time this was rebooted ? These devices sometimes develop faults, and a simple reboot is enough to fix the issue - just remove the power cable, wait 5 seconds, then reconnect it.

    The hub takes a few minutes to boot properly, so don’t panic if it doesn’t work immediately.

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC Is this the Virgin Hub itself ? If yes, when was the last time this was rebooted ? These devices sometimes develop faults, and a simple reboot is enough to fix the issue - just remove the power cable, wait 5 seconds, then reconnect it.

    The hub takes a few minutes to boot properly, so don’t panic if it doesn’t work immediately.

    I did all this last week mate, I phoned them up and they said there was no issue at their end.

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC Is this the Virgin Hub itself ? If yes, when was the last time this was rebooted ? These devices sometimes develop faults, and a simple reboot is enough to fix the issue - just remove the power cable, wait 5 seconds, then reconnect it.

    The hub takes a few minutes to boot properly, so don’t panic if it doesn’t work immediately.

    I did all this last week mate, I phoned them up and they said there was no issue at their end.

    wrote on last edited by

    @JAC ok, but does the issue resolve itself if you reboot the hub ?

  • @JAC ok, but does the issue resolve itself if you reboot the hub ?

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC ok, but does the issue resolve itself if you reboot the hub ?

    No mate. The issue is it connects fine and then drops out and then reconnects.

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC ok, but does the issue resolve itself if you reboot the hub ?

    No mate. The issue is it connects fine and then drops out and then reconnects.

    wrote on last edited by

    @JAC the WiFi, or the connection as a whole ? If it’s just the WiFi you can probably change the frequency it uses as it may be clashing with something else in the house.

  • @JAC the WiFi, or the connection as a whole ? If it’s just the WiFi you can probably change the frequency it uses as it may be clashing with something else in the house.

    wrote on last edited by

    @phenomlab said in Virgin Media Broadband:

    @JAC the WiFi, or the connection as a whole ? If it’s just the WiFi you can probably change the frequency it uses as it may be clashing with something else in the house.

    The WiFi connection just seems to drop yes mate and disconnect every now and again.

    That’s certainly worth a go mate, how would I do this?

  • JAC JAC

    @phenomlab said in Virgin Media Broadband:

    @JAC the WiFi, or the connection as a whole ? If it’s just the WiFi you can probably change the frequency it uses as it may be clashing with something else in the house.

    The WiFi connection just seems to drop yes mate and disconnect every now and again.

    That’s certainly worth a go mate, how would I do this?

    wrote on last edited by

    @JAC does is so this for all devices, or just random ones ? If so, then it’s probably the 2.4ghz and 5ghz issue which is well documented. Essentially, the hub broadcasts one single SSID and then the device negotiates when connecting and gets either frequency depending on the type it is.

    The issue here is that 5ghz excels for speed, but isn’t great for distance. 2.4ghz is the opposite - it’s slower, but has a far greater range.

    https://community.virginmedia.com/t5/Networking-and-WiFi/Change-Wifi-frequency-to-2-4GHz/m-p/4785174#M424504

    Basically, what we are doing here is splitting the SSID into two meaning you then have two networks and must choose which one when connecting. If you haven’t changed the factory settings then this is fine to do - if it doesn’t work as planned, you’ll just need to reset the hub.


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