Virgin Media Pricing

[phenomlab]

@JAC I have solid experience with both as you know. My advice here would be to call Virgin and tell them you want to disconnect. When they ask why, tell them it’s too expensive. Keep pushing this mantra, and they will forward you onto the retention team who will do anything to keep your business.

This is how I literally 4 weeks ago went from M350 to 1Gbps and still saved £35 per month.

[JAC]

@phenomlab said in Virgin Media Pricing:

This is how I literally 4 weeks ago went from M350 to 1Gbps and still saved £35 per month.

Perfect!

I’ve done this and left them to call me back. When speaking with them I was told we can no longer have the pods for free, they’d now be £8 a month extra because we don’t have an O2 SIM.

Either way the matter will get resolved one way or another and when it does I’ll be update this thread .

[phenomlab]

@JAC keen to hear the update but really surprised they are calling back. They usually keep you on the phone to ensure they keep you at all costs.

[JAC]

Ok so, after standing off and letting them get in touch they called and called I wasn’t able to always answer as they’d call me throughout the day at work, I phoned them back a few days ago and told them I keep getting called on this number and they said they can do it for £73 which I said that’s perfect let’s do that, he said it then said hang on a minute I can get it down to £68.

I asked why couldn’t the first person I spoke to couldn’t just give me that sort of price and he said “I’ve no idea, I wouldn’t pay that price myself and if I was you every time your contract is coming to and end, tell us you’re leaving and we will definitely get back with a better price”

[phenomlab]

@JAC haha! This is the way I always do it. It works 100% for SKY too. Good stuff. One up on the big guys…

[JAC]

100% Mark, they can lower the price when they want to, naturally as it’s a business they quote you stupid prices and they clearly rely on the elderly etc just renewing and not putting up a fight.

[phenomlab]

@JAC Yep. Don’t fall into that trap

[JAC]

@phenomlab said in Virgin Media Pricing:

@JAC Yep. Don’t fall into that trap

100% mate, couldn’t agree more!

[phenomlab]

@JAC Finally started realising savings - here’s a synopsis from my monthly bill

[JAC]

@phenomlab some good savings there Mark. I’ll post mine once my new deal changes over.