Global IT outage
-
This is an interesting article. Given the recent events, this does of course open the floodgates for potential compensation claims, and you could never argue Force Majuere, but the liklihood of compensation is remote in my view.
https://news.sky.com/story/who-will-pay-for-the-worst-it-outage-the-world-has-seen-13181296
There are no doubt clauses in contracts and legal agreements where there is sufficient wording to quell any evidence of wrongdoing on the part of Crowdstrike.
What is undoubtedly incredulous is the fact that such an update was able to get through development and QA testing, and then subsequently render over 8 million pc’s worldwide inoperable.
Heads will no doubt roll at Crowdstrike, but the chances of compensation are slim to say the least. I’m guessing there is a panel of lawyers aligned to this specific issue as we speak.
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
-
This is an interesting article. Given the recent events, this does of course open the floodgates for potential compensation claims, and you could never argue Force Majuere, but the liklihood of compensation is remote in my view.
https://news.sky.com/story/who-will-pay-for-the-worst-it-outage-the-world-has-seen-13181296
There are no doubt clauses in contracts and legal agreements where there is sufficient wording to quell any evidence of wrongdoing on the part of Crowdstrike.
What is undoubtedly incredulous is the fact that such an update was able to get through development and QA testing, and then subsequently render over 8 million pc’s worldwide inoperable.
Heads will no doubt roll at Crowdstrike, but the chances of compensation are slim to say the least. I’m guessing there is a panel of lawyers aligned to this specific issue as we speak.
@phenomlab yes, I totally agree. Those looong and boring user agreements that everyone accepts without reading… I am sure they have clause there to protect them for these kinds of events…
-
@phenomlab yes, I totally agree. Those looong and boring user agreements that everyone accepts without reading… I am sure they have clause there to protect them for these kinds of events…
@crazycells you just know that’s going to be the case. It always is.
-
You couldn’t make this up…
The firm behind the global IT outage that cost companies billions, ground 5% of the world’s air traffic and brought NHS systems to their knees has given out $10 food vouchers to say sorry.
And for some, they don’t even work
Talk about rubbing salt into an open wound.
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
-
-
-
In transportation industry, all the firms except Fedex and Southwest had problems on that day… Apparently, both of these firms’ systems were so ancient (Windows 3.1), it basically was not modern enough to be affected lol
https://simpleflying.com/southwest-airlines-old-system-unaffected-it-outage/
-
You couldn’t make this up…
The firm behind the global IT outage that cost companies billions, ground 5% of the world’s air traffic and brought NHS systems to their knees has given out $10 food vouchers to say sorry.
And for some, they don’t even work
Talk about rubbing salt into an open wound.
-
@phenomlab lol this is very tragicomic
@crazycells Exactly. Whilst they avoided the Crowdstrike fiasco, what on earth are they doing running their business on a 30-year-old obsolete operating system!
-
In transportation industry, all the firms except Fedex and Southwest had problems on that day… Apparently, both of these firms’ systems were so ancient (Windows 3.1), it basically was not modern enough to be affected lol
https://simpleflying.com/southwest-airlines-old-system-unaffected-it-outage/
@crazycells Would you fly in this?
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
-
@crazycells Would you fly in this?
@phenomlab sometimes you feel sure that ignorance is bliss… lol
I would never thought that they are using a super ancient technology…
-
@phenomlab sometimes you feel sure that ignorance is bliss… lol
I would never thought that they are using a super ancient technology…
@crazycells said in Global IT outage:
I would never thought that they are using a super ancient technology…
According to that link you posted, FedEx are too!
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
-
@crazycells said in Global IT outage:
I would never thought that they are using a super ancient technology…
According to that link you posted, FedEx are too!
@phenomlab Yes, exactly, but it is more tolerable since they are mainly carrying cargo…
-
@phenomlab Yes, exactly, but it is more tolerable since they are mainly carrying cargo…
@crazycells but there’s still the risk exposure with an unsupported operating system that will never be patched.
-
I guess this was inevitable
https://news.sky.com/story/crowdstrike-sued-over-global-it-outage-13188482
-
This was such a pain. We had to touch pretty much every computer in the hospital and clinics. It took them approximately three days to get back up to about 98% running again. That was crazy.
-
This was such a pain. We had to touch pretty much every computer in the hospital and clinics. It took them approximately three days to get back up to about 98% running again. That was crazy.
@Madchatthew I should imagine this was painful to say the least given your line of work.
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
-
@Madchatthew I should imagine this was painful to say the least given your line of work.
@phenomlab said in Global IT outage:
@Madchatthew I should imagine this was painful to say the least given your line of work.
Yes, a lot of units were using their downtime workflow. Surgery was priority to get back up and working and then going to the rest of the hospital and clinics from there. It was pretty awesome seeing IT and our department come together and work on getting the facilities back up and running. We had good leadership that was good at directing people on where to go next and such. Some of our other regions didn’t have quite as good direction as we did in our location.
-
@phenomlab said in Global IT outage:
@Madchatthew I should imagine this was painful to say the least given your line of work.
Yes, a lot of units were using their downtime workflow. Surgery was priority to get back up and working and then going to the rest of the hospital and clinics from there. It was pretty awesome seeing IT and our department come together and work on getting the facilities back up and running. We had good leadership that was good at directing people on where to go next and such. Some of our other regions didn’t have quite as good direction as we did in our location.
@Madchatthew And were you itching to get your hands on the systems to fix them yourself?
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
-
phenomlab referenced this topic on
-
@Madchatthew And were you itching to get your hands on the systems to fix them yourself?
@phenomlab I was. I was one of the ones they gave access to, to help fix the computers and get them back up and running. It was fun running around the floor again fixing computers. Reminded me of my IT days haha
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login
