Global IT outage
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@phenomlab said in Global IT outage:
Early reports suggest both Microsoft and Crowdstrike.
Thanks for the update Mark, appreciate it.
@JAC From the information I have, it appears that CrowdStrike implemented an update to its Falcon Sensor which caused the outage. This has been rolled back, although numerous systems around the globe are still offline and being worked on. It’s important to note that this isn’t a Microsoft issue per se, but a third-party vendor whom Microsoft rely on to secure their infrastructure.
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
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@JAC From the information I have, it appears that CrowdStrike implemented an update to its Falcon Sensor which caused the outage. This has been rolled back, although numerous systems around the globe are still offline and being worked on. It’s important to note that this isn’t a Microsoft issue per se, but a third-party vendor whom Microsoft rely on to secure their infrastructure.
@phenomlab said in Global IT outage:
CrowdStrike implemented an update to its Falcon Sensor which caused the outage.
Very interesting update, I can’t see everything being back to normal today the way it’s going.
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@phenomlab said in Global IT outage:
CrowdStrike implemented an update to its Falcon Sensor which caused the outage.
Very interesting update, I can’t see everything being back to normal today the way it’s going.
@JAC Well, CrowdStrike insist that they have resolved the issue, but the internet being what it is, it may take time for that specific update to traverse what is effectively the entire globe.
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
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@JAC Well, CrowdStrike insist that they have resolved the issue, but the internet being what it is, it may take time for that specific update to traverse what is effectively the entire globe.
@phenomlab you’re right, I imagine it’ll take some time for everything to get back to normal.
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Microsoft says cause of outage fixed
Microsoft has said that the underlying cause for a global outage has been fixed.
However, the residual impact of cybersecurity outages are continuing to affect some Office 365 apps and services.
It offered no further details.
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This is an interesting article. Given the recent events, this does of course open the floodgates for potential compensation claims, and you could never argue Force Majuere, but the liklihood of compensation is remote in my view.
https://news.sky.com/story/who-will-pay-for-the-worst-it-outage-the-world-has-seen-13181296
There are no doubt clauses in contracts and legal agreements where there is sufficient wording to quell any evidence of wrongdoing on the part of Crowdstrike.
What is undoubtedly incredulous is the fact that such an update was able to get through development and QA testing, and then subsequently render over 8 million pc’s worldwide inoperable.
Heads will no doubt roll at Crowdstrike, but the chances of compensation are slim to say the least. I’m guessing there is a panel of lawyers aligned to this specific issue as we speak.
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
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This is an interesting article. Given the recent events, this does of course open the floodgates for potential compensation claims, and you could never argue Force Majuere, but the liklihood of compensation is remote in my view.
https://news.sky.com/story/who-will-pay-for-the-worst-it-outage-the-world-has-seen-13181296
There are no doubt clauses in contracts and legal agreements where there is sufficient wording to quell any evidence of wrongdoing on the part of Crowdstrike.
What is undoubtedly incredulous is the fact that such an update was able to get through development and QA testing, and then subsequently render over 8 million pc’s worldwide inoperable.
Heads will no doubt roll at Crowdstrike, but the chances of compensation are slim to say the least. I’m guessing there is a panel of lawyers aligned to this specific issue as we speak.
@phenomlab yes, I totally agree. Those looong and boring user agreements that everyone accepts without reading… I am sure they have clause there to protect them for these kinds of events…
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@phenomlab yes, I totally agree. Those looong and boring user agreements that everyone accepts without reading… I am sure they have clause there to protect them for these kinds of events…
@crazycells you just know that’s going to be the case. It always is.
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You couldn’t make this up…
The firm behind the global IT outage that cost companies billions, ground 5% of the world’s air traffic and brought NHS systems to their knees has given out $10 food vouchers to say sorry.
And for some, they don’t even work
Talk about rubbing salt into an open wound.
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
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In transportation industry, all the firms except Fedex and Southwest had problems on that day… Apparently, both of these firms’ systems were so ancient (Windows 3.1), it basically was not modern enough to be affected lol
https://simpleflying.com/southwest-airlines-old-system-unaffected-it-outage/
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You couldn’t make this up…
The firm behind the global IT outage that cost companies billions, ground 5% of the world’s air traffic and brought NHS systems to their knees has given out $10 food vouchers to say sorry.
And for some, they don’t even work
Talk about rubbing salt into an open wound.
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@phenomlab lol this is very tragicomic
@crazycells Exactly. Whilst they avoided the Crowdstrike fiasco, what on earth are they doing running their business on a 30-year-old obsolete operating system!
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In transportation industry, all the firms except Fedex and Southwest had problems on that day… Apparently, both of these firms’ systems were so ancient (Windows 3.1), it basically was not modern enough to be affected lol
https://simpleflying.com/southwest-airlines-old-system-unaffected-it-outage/
@crazycells Would you fly in this?
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
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@crazycells Would you fly in this?
@phenomlab sometimes you feel sure that ignorance is bliss… lol
I would never thought that they are using a super ancient technology…
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@phenomlab sometimes you feel sure that ignorance is bliss… lol
I would never thought that they are using a super ancient technology…
@crazycells said in Global IT outage:
I would never thought that they are using a super ancient technology…
According to that link you posted, FedEx are too!
Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd
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@crazycells said in Global IT outage:
I would never thought that they are using a super ancient technology…
According to that link you posted, FedEx are too!
@phenomlab Yes, exactly, but it is more tolerable since they are mainly carrying cargo…
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@phenomlab Yes, exactly, but it is more tolerable since they are mainly carrying cargo…
@crazycells but there’s still the risk exposure with an unsupported operating system that will never be patched.
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I guess this was inevitable
https://news.sky.com/story/crowdstrike-sued-over-global-it-outage-13188482
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