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Nodebb and emails

Solved Configure
27 2 10.3k 1
  • Panda Panda

    @phenomlab
    At the top of the manage/email page I put the “sender From” as exactly same as the email server.

    Is there another place I need to put that?

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #6

    @Panda you need to place an email address there. Anything else will result in the error you’ve received

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    0
  • Panda
    Panda
    Panda
    wrote on
    #7

    nodebbemail.png

    0
  • Panda
    Panda
    Panda
    wrote on
    #8

    nodebbemailaddress.png

    0
  • Panda Panda

    nodebbemailaddress.png

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #9

    @Panda have you tried to send a great email?

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    0
  • phenomlab phenomlab

    @Panda have you tried to send a great email?

    Panda
    Panda
    Panda
    wrote on
    #10

    @phenomlab yes tried all the templates

    0
  • Panda Panda

    @phenomlab yes tried all the templates

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #11

    @Panda is the error message still the same even after ensuring the email address is correct? After saving, have you restarted nodebb and tried again?

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    0
  • phenomlab phenomlab

    @Panda is the error message still the same even after ensuring the email address is correct? After saving, have you restarted nodebb and tried again?

    Panda
    Panda
    Panda
    wrote on
    #12

    @phenomlab yes, Ive tried 4 years to get this working. Which mail server do you use?

    0
  • Panda Panda

    @phenomlab yes, Ive tried 4 years to get this working. Which mail server do you use?

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #13

    @Panda I use my own internal post fix server. What is the latest error message you receive?

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    0
  • phenomlab phenomlab

    @Panda I use my own internal post fix server. What is the latest error message you receive?

    Panda
    Panda
    Panda
    wrote on
    #14

    @phenomlab
    504 5.5.2 again
    with fastmail its always the same error.
    And fastmail shows the app has never accessed account

    With all the other emails it gives 535

    0
  • Panda
    Panda
    Panda
    wrote on
    #15

    how difficult to set up your own ‘post fix server’ like you have?
    Any costs to that?

    0
  • Panda Panda

    how difficult to set up your own ‘post fix server’ like you have?
    Any costs to that?

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #16

    @Panda if you are using your own vps and have root access, you can install your own post fix server free. Not difficult, but not easy either if you do not understand the technology.

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    0
  • phenomlab phenomlab

    @Panda if you are using your own vps and have root access, you can install your own post fix server free. Not difficult, but not easy either if you do not understand the technology.

    Panda
    Panda
    Panda
    wrote on
    #17

    @phenomlab Ive put a plea of Nodebb site for a response to my many threads on this.
    Im not overstating it when I say people have left nodebb because of the same headache

    phenomlab 1 Reply
    0
  • Panda
    Panda
    Panda
    wrote on
    #18

    what version of nodebb is this site on now? Theres a bug that when I post it remains blank. If I reload page what I type shows!

    0
  • Panda Panda

    what version of nodebb is this site on now? Theres a bug that when I post it remains blank. If I reload page what I type shows!

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #19

    @Panda that’s a css issue I need to fix. Nothing major.

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    1
  • Panda Panda

    @phenomlab Ive put a plea of Nodebb site for a response to my many threads on this.
    Im not overstating it when I say people have left nodebb because of the same headache

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #20

    @Panda said in Nodebb and emails:

    Im not overstating it when I say people have left nodebb because of the same headache

    It’s going to be something simple. PM me the details of your site, and also the details for your fastmail account and I’ll get it to work.

    I’ll need your fastmail login and admin access to your forum.

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    1
  • phenomlab
    phenomlab
    phenomlab
    wrote on
    #21

    OK, after taking a look at this, I’ve done the following

    1. Set your nodebb instance to use custom smtp and send via smtp.fastmail.com
    2. Save and test

    I now get the error

    Invalid login: 535 5.7.0 Sorry, you need to create an app password to use this service. Please see fastmail.com/help for more details.

    This means you need to configure an app inside fastmail to send emails.

    After you’ve done this, it should work

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    0
  • phenomlab phenomlab

    OK, after taking a look at this, I’ve done the following

    1. Set your nodebb instance to use custom smtp and send via smtp.fastmail.com
    2. Save and test

    I now get the error

    Invalid login: 535 5.7.0 Sorry, you need to create an app password to use this service. Please see fastmail.com/help for more details.

    This means you need to configure an app inside fastmail to send emails.

    After you’ve done this, it should work

    Panda
    Panda
    Panda
    wrote on
    #22

    @phenomlab ok thanks will try with app password
    I wonder why it needed custom setup

    0
  • Panda Panda

    @phenomlab ok thanks will try with app password
    I wonder why it needed custom setup

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #23

    @Panda likely because the predefined settings are out of date. Realistically, nodebb devs can’t possibly maintain correct settings for mail services they do not control.

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    1
  • Panda Panda has marked this topic as solved on
  • Panda
    Panda
    Panda
    wrote on
    #24

    Finally it works, thanks.
    I had to regenerate the app password on fastmail, and the test email send is working.

    Out of interest, in your custom set up of fastmail, how did you know to pick SMPT port 465?

    0
  • Panda Panda

    Finally it works, thanks.
    I had to regenerate the app password on fastmail, and the test email send is working.

    Out of interest, in your custom set up of fastmail, how did you know to pick SMPT port 465?

    phenomlab
    phenomlab
    phenomlab
    wrote on
    #25

    @Panda experience, plus this

    https://www.fastmail.help/hc/en-us/articles/1500000279921-IMAP-POP-and-SMTP

    Mark Cutting also advises organisations as a Fractional CIO, Fractional CISO and Executive Advisor, helping boards improve technology governance, cyber resilience and executive decision making. Learn more at Gratmore Ltd

    1
  • phenomlab phenomlab has marked this topic as solved on
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