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Global IT outage

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  • JAC JAC

    @phenomlab said in Global IT outage:

    CrowdStrike implemented an update to its Falcon Sensor which caused the outage.

    Very interesting update, I can’t see everything being back to normal today the way it’s going.

    wrote on last edited by
    #9

    @JAC Well, CrowdStrike insist that they have resolved the issue, but the internet being what it is, it may take time for that specific update to traverse what is effectively the entire globe.

  • @JAC Well, CrowdStrike insist that they have resolved the issue, but the internet being what it is, it may take time for that specific update to traverse what is effectively the entire globe.

    wrote on last edited by
    #10

    @phenomlab you’re right, I imagine it’ll take some time for everything to get back to normal.

  • wrote on last edited by
    #11

    Microsoft says cause of outage fixed

    Microsoft has said that the underlying cause for a global outage has been fixed.

    However, the residual impact of cybersecurity outages are continuing to affect some Office 365 apps and services.

    It offered no further details.

    news.sky.com

  • wrote on last edited by
    #12

    This is an interesting article. Given the recent events, this does of course open the floodgates for potential compensation claims, and you could never argue Force Majuere, but the liklihood of compensation is remote in my view.

    https://news.sky.com/story/who-will-pay-for-the-worst-it-outage-the-world-has-seen-13181296

    There are no doubt clauses in contracts and legal agreements where there is sufficient wording to quell any evidence of wrongdoing on the part of Crowdstrike.

    What is undoubtedly incredulous is the fact that such an update was able to get through development and QA testing, and then subsequently render over 8 million pc’s worldwide inoperable.

    Heads will no doubt roll at Crowdstrike, but the chances of compensation are slim to say the least. I’m guessing there is a panel of lawyers aligned to this specific issue as we speak.

  • This is an interesting article. Given the recent events, this does of course open the floodgates for potential compensation claims, and you could never argue Force Majuere, but the liklihood of compensation is remote in my view.

    https://news.sky.com/story/who-will-pay-for-the-worst-it-outage-the-world-has-seen-13181296

    There are no doubt clauses in contracts and legal agreements where there is sufficient wording to quell any evidence of wrongdoing on the part of Crowdstrike.

    What is undoubtedly incredulous is the fact that such an update was able to get through development and QA testing, and then subsequently render over 8 million pc’s worldwide inoperable.

    Heads will no doubt roll at Crowdstrike, but the chances of compensation are slim to say the least. I’m guessing there is a panel of lawyers aligned to this specific issue as we speak.

    wrote on last edited by
    #13

    @phenomlab yes, I totally agree. Those looong and boring user agreements that everyone accepts without reading… I am sure they have clause there to protect them for these kinds of events…

  • @phenomlab yes, I totally agree. Those looong and boring user agreements that everyone accepts without reading… I am sure they have clause there to protect them for these kinds of events…

    wrote on last edited by
    #14

    @crazycells you just know that’s going to be the case. It always is.

  • wrote on last edited by phenomlab
    #15

    You couldn’t make this up…

    https://news.sky.com/story/crowdstrike-company-that-caused-global-techno-meltdown-offers-partners-10-vouchers-to-say-sorry-and-they-dont-work-13184488

    The firm behind the global IT outage that cost companies billions, ground 5% of the world’s air traffic and brought NHS systems to their knees has given out $10 food vouchers to say sorry.

    And for some, they don’t even work

    Talk about rubbing salt into an open wound.

  • wrote on last edited by
    #16

    Wow, just wow! 😯

  • wrote on last edited by
    #17
  • wrote on last edited by
    #18

    In transportation industry, all the firms except Fedex and Southwest had problems on that day… Apparently, both of these firms’ systems were so ancient (Windows 3.1), it basically was not modern enough to be affected lol

    https://simpleflying.com/southwest-airlines-old-system-unaffected-it-outage/

  • You couldn’t make this up…

    https://news.sky.com/story/crowdstrike-company-that-caused-global-techno-meltdown-offers-partners-10-vouchers-to-say-sorry-and-they-dont-work-13184488

    The firm behind the global IT outage that cost companies billions, ground 5% of the world’s air traffic and brought NHS systems to their knees has given out $10 food vouchers to say sorry.

    And for some, they don’t even work

    Talk about rubbing salt into an open wound.

    wrote on last edited by
    #19

    @phenomlab lol this is very tragicomic

  • @phenomlab lol this is very tragicomic

    wrote on last edited by
    #20

    @crazycells Exactly. Whilst they avoided the Crowdstrike fiasco, what on earth are they doing running their business on a 30-year-old obsolete operating system!

  • In transportation industry, all the firms except Fedex and Southwest had problems on that day… Apparently, both of these firms’ systems were so ancient (Windows 3.1), it basically was not modern enough to be affected lol

    https://simpleflying.com/southwest-airlines-old-system-unaffected-it-outage/

    wrote on last edited by
    #21

    @crazycells Would you fly in this?

    557d5bfe-fc68-4ee9-a504-466a8d9a20a5-image.png

  • @crazycells Would you fly in this?

    557d5bfe-fc68-4ee9-a504-466a8d9a20a5-image.png

    wrote on last edited by
    #22

    @phenomlab sometimes you feel sure that ignorance is bliss… lol

    I would never thought that they are using a super ancient technology…

  • @phenomlab sometimes you feel sure that ignorance is bliss… lol

    I would never thought that they are using a super ancient technology…

    wrote on last edited by phenomlab
    #23

    @crazycells said in Global IT outage:

    I would never thought that they are using a super ancient technology…

    According to that link you posted, FedEx are too!

    2d15f56f-11c8-43d2-8289-8761624f11e5-image.png

  • @crazycells said in Global IT outage:

    I would never thought that they are using a super ancient technology…

    According to that link you posted, FedEx are too!

    2d15f56f-11c8-43d2-8289-8761624f11e5-image.png

    wrote on last edited by
    #24

    @phenomlab Yes, exactly, but it is more tolerable since they are mainly carrying cargo…

  • @phenomlab Yes, exactly, but it is more tolerable since they are mainly carrying cargo…

    wrote on last edited by
    #25

    @crazycells but there’s still the risk exposure with an unsupported operating system that will never be patched.

  • wrote on last edited by
    #26
  • wrote on last edited by
    #27

    This was such a pain. We had to touch pretty much every computer in the hospital and clinics. It took them approximately three days to get back up to about 98% running again. That was crazy.

  • This was such a pain. We had to touch pretty much every computer in the hospital and clinics. It took them approximately three days to get back up to about 98% running again. That was crazy.

    wrote on last edited by
    #28

    @Madchatthew I should imagine this was painful to say the least given your line of work.


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